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Before submitting an inquiry please be sure that you have reviewed your full account ledger using our online system. Our finance team is unable to provide assistance unless provided with the specific transaction(s) that you do not understand, believe to be incorrect, or believe should be removed.

Instructions for accessing your ledger can be found here: INSTRUCTIONS

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Board Approval Required

Disputes involving non-assessment charges such as late fees, penalties and legal fees will be reviewed with your Board of Directors.

The Board must approve the waiving of any fees.