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4 Signs Your Property Manager is Not Working for You


4 Signs Your Property Manager is Not Working for You

When hiring a Chicago property manager, you expect a certain level of service. You are placing the operations of your rental properties into their hands and you want to see a successful outcome. During the hiring process, you most likely tried to weed out the less than stellar companies and chose a quality option. However, you must do your due diligence to ensure the property manager is working for you in the best way possible. Below are a few signs to watch out for so that you can ditch your current property manager and focus on hiring someone new who will provide the best services possible.

Tenant Complaints

One of the best ways to find out if your property manager is working is to speak with tenants. Take time to contact tenants and see how they are being treated. You may even find that tenants approach you, if they know you are the property owner, and speak about how they are being treated. Tenants need to be satisfied with the Chicago property manager as that is their contact for all issues or services needed.

When tenants have a problem with the property manager, they may start looking for somewhere else to live. Property managers must be easy to reach and talk to as well as offer solutions for tenant problems such as electrical needs, HVAC issues, and other problems.

Late Rent Payments

Have you noticed your bank account changing after hiring a property management company? Perhaps rent payments are being posted at a later date than expected? Your property manager is responsible for obtaining rental payments and posting them to your accounts. If they are slacking on the job, you may not see the payments added as expected. This is a problem and should be discussed with your manager. If they are full of excuses and do not have a valid reason as to why payment issues are taking place, it is time to look elsewhere for assistance.

Non-Existent Upkeep

A Chicago property manager is also I charge of the upkeep within your properties. This includes the interior and exterior spaces. If you drive by an area and notice the outside looks were worn down, perhaps overgrown grass or dirty sidewalks, then the maintenance needs are not being met. Your property manager must keep track of landscaping, electrical inspections, HVAC appointments and more for your rentals to be successful. When you notice a slacking off in these areas, it is time to hire someone else.

No Communication

As the rental property owner, you must have several forms of contact with your property management company. Email, text, and telephone all come in handy. If you find it difficult to reach your team, that is a problem. You must have quality communication so that you know how well each of your rental properties is faring. When you don’t have good communication, it can be difficult to have a solid foundation for your rental properties to succeed.

Overall, these are just factors to consider when working with a property manager. By keeping these issues in mind, you can determine if your current manager is working for you or if you wish to hire someone new.

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